Why Us?

Why Us?

We understand that families across southern Indiana have a number of choices for home health care. Our goal is nothing less than to be the best choice for that care, whether it’s for you or someone you love. We want every patient to receive the same level of care and comfort we would provide to our own families.

For example, we believe that a patient — especially a patient who is receiving care in his or her own home — benefits greatly from developing a relationship with the caregiver they see. So unlike other agencies who may send a different caregiver to a home for each visit, we cultivate a continuity of care, where each patient has one primary caregiver they see regularly, with one or two caregivers assigned as backup only for days off and so on.

In addition, our rate of turnover is one of the lowest in the industry — far lower than industry averages. This is a result of our efforts to choose caregivers very thoughtfully and deliberately, rather than simply trying to fill a needed position. The benefit to our patients and their families is a more consistent and reliable experience.

As part of that same hiring process, we’re careful to make sure that each caregiver on our staff has the necessary skills, and that those skills are up to date. We then supplement that with in-house training to reinforce best practices and share new approaches.

We believe that the way you begin a relationship has a profound impact on the strength of that relationship. So our caregivers don’t just show up on a patient’s doorstep: they are introduced to the patient and oriented to that home setting by one of our core team members.

One result of our approach is that we are often chosen to provide care to patients whose closest family members live some distance away, and are not able to be present themselves. The trust we have earned time and again with these families in caring for their loved ones and staying in touch with them has been a very rewarding outcome of the way we do things.

Finally, we believe our longevity speaks to the quality of the home health care we provide. Especially in a tumultuous economy, a provider like ours couldn’t continue to grow and thrive for well over twenty years unless we were delivering the highest quality care with a blend of compassion and professionalism.

We would be delighted to visit with you and talk about the particular needs you or your loved one might have, and to determine how we can serve you.